Frequently Asked Questions
Everything you need to know about your Habitat Clothes experience.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy for online purchases?
We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date for a full refund to your original payment method.
How do I determine my correct size?
Each product page features a detailed size guide. Habitat Clothes are designed for a comfortable, real-woman fit, so we recommend measuring yourself and comparing against our specific garment dimensions.
Do you offer international shipping?
Currently, Habitat Clothes ships to addresses within the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
How should I care for my Habitat garments?
Most of our items are machine washable on a gentle cycle with cold water. We recommend laying them flat to dry or tumble drying on low to preserve the integrity of the unique fabrics and textures.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement if you need to make changes, and we will do our best to accommodate you.